Ghana's leading tele-communication network, MTN, has shared frustration over the consistent cutting of their underground-pass fibre optic cables during road constructions executed in the country without their knowledge.
According to MTN, it's through these underground fibre optic cables that network is periodically transmitted across to its customers within the country.
MTN has noted with grief of constantly getting jabbed with the issue of disrupted network services over damage fibre optic cables, mostly during the construction of major road networks in the country, which the Ghana Highway Authority and the Department of Urban Roads often fails to update them of in other to have these underground fibre optic cables redirected to safety.
The complain comes at the heat of persistent network challenges customers of the tele-communication network are exposed to many a times.
Speaking at a media and stakeholders forum organized by MTN at the Ridge Royal Hotel in Cape Coast, Teddy Hayford-Acquah, the Central Regional Technical Manager for MTN bewailed that the unfortunate occurrences have cost the company a fortune over the years.
The Regional Technical Manager for MTN in his address at the forum, eulogized the ongoing Kasoa-Winneba highway expansion to be a challenge to MTN in its service delivery to customers in the region, since contractors of the project have ended up destroying majority of the company's underground fibre optic cables at the area.
Adding that a similar project is ongoing at Agona Bobikuma, where a water project with pipe construction is being effected, as engineers equally handling the project is presently on a cutting spree of the fibre optic cables of MTN at the area, with several of such projects ongoing in the region. Thus, contributing to the disruption of network provision to customers.
He noted that the consistent complains over the damaging of MTN underground fibre optic cables, has to some extent yielded some dividend, as the Ghana Highway Authority, the Department of Urban Roads and Municipal Assemblies have taken an initiative of informing MTN, mostly when a road project is at its early state and being planned.
However, he admonished that MTN is always caught in the dark as to when such projects will be due for commencement in other to have their fibre optic cables safeguarded if the need be.
But unfortunately, the company always end up encountering the same challenge of damage underground fibre optic cables.
Sompaonline.com/Eric Annan